Data Protection

FG8 Privacy Policy – Your information is safe with us

Fg8 treats your personal data with the utmost care. This section clearly explains what information is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026 Version 2.4
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Your Data Is Never Sold to Third Parties
256-bit SSL Encryption in Use
You Can Request Data Deletion
Adherence to International GDPR Standards

By registering or using fg8, you agree to this Privacy Policy. You will be notified at your registered email address if the policy changes.

1. What Information We Collect

Fg8 only collects data that is necessary to provide its services, maintain security, and meet legal obligations. No excessive or unnecessary information is collected.

Data Type Example Reason for Collection
Identity Information Name, date of birth, address KYC Verification
Contact Information Email address, phone number Account Security & Communication
Payment Information Mobile banking number, bank details Transaction Processing
Gaming Activity Bet history, session duration Service Improvement & Responsible Gaming
Technical Information IP address, device type, browser Security & Fraud Prevention

Government-issued IDs (NID/Passport) are used solely for the KYC process and stored in encrypted form.

2. How Your Information Is Used

Fg8 uses your data only for specific, legitimate purposes. Your information is never used beyond those stated purposes.

  • Registering, verifying, and managing your account.
  • Processing financial transactions including deposits and withdrawals.
  • Preventing fraud, money laundering, and unauthorised access.
  • Managing responsible gaming tools and monitoring addiction risk.
  • Personalising and enhancing your gaming experience.
  • Meeting legal obligations and preparing reports for regulatory authorities.
  • If you opt in, we will keep you informed about promotions and offers.

You can opt out of marketing communications at any time via the unsubscribe link at the bottom of any email or by contacting our support team.

3. Who Your Information Is Shared With

Fg8 never sells your personal data to third parties. However, data may be shared in certain limited circumstances:

  • Payment Processors: With payment gateway providers to process transactions.
  • Game Provider: For running Live Casino and slot games in partnership with certified providers such as Evolution and Pragmatic Play.
  • Security Services: With specialist third parties for fraud detection and prevention.
  • Legal Obligations: In response to a court order or a lawful request from a regulatory authority.

All third parties are contractually required to comply with fg8's privacy standards. Any use of data beyond the agreed scope will result in immediate termination of the partnership.

4. Cookies & Tracking Technologies

The fg8 website uses cookies and similar technologies to enhance your browsing experience. We use three types of cookies:

  • Essential Cookies: Required to maintain login sessions and security. These cannot be disabled.
  • Functional Cookies: Used to remember your preferences such as language and theme.
  • Analytics Cookies: Used to understand which parts of the platform are most visited. No personal identity is revealed.

Cookies can be managed through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.

5. Data Storage & Security

Fg8 follows the highest industry standards to protect your data. Our security measures include:

  • Data transmission is secured with 256-bit SSL/TLS encryption.
  • Stored data is secured with AES-256 encryption.
  • 24/7 security monitoring with automated detection of suspicious activity.
  • Regular security audits and penetration testing.
  • Restricted staff access — only authorized personnel can view specific data.

Data Retention Period: Following account closure, data is generally retained for up to 5 years as required by regulatory law, after which it is securely deleted.

In the event of a security breach, fg8 will notify affected users within the timeframe required by law.

6. Your Rights

Fg8 gives you full control over your data. You have the following rights:

1
Right of Access

You can request to know what personal data fg8 holds about you.

2
Right to Rectification

You may request correction of any inaccurate or incomplete information.

3
Right to Erasure

You may request deletion of your data under certain circumstances.

4
Right to Portability

You can request an export of your data in a structured format.

5
Right to Restrict Processing

You may request that your data be restricted to use for specific purposes only.

6
Right to Object

You may object to your data being used for marketing or analytics purposes.

All rights-related requests are typically processed within 30 days. Complex requests may take longer, but you will be kept informed.

7. International Data Transfers

Fg8 is an international platform. In some cases, your data may be processed on servers outside Bangladesh.

  • Adequate protections are ensured in the recipient country before any data transfer takes place.
  • Standard Contractual Clauses are used for international data transfers.
  • GDPR-compliant protections are in place for all data transfers outside the EU/EEA.

8. Protection of Minors

Fg8's services are intended for users aged 18 and above. We do not knowingly collect data from minors.

  • Age is verified at the time of registration.
  • If there is any doubt, identity is verified using a government-issued ID.
  • Any account identified as belonging to a minor is closed immediately.

If you believe a minor is using fg8, please notify our support team immediately.

9. Policy Changes & Contact

Fg8 may update this Privacy Policy from time to time. For significant changes, you will be notified at your registered email address at least 30 days in advance.

  • Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
  • All previous versions are kept in the archive.
Privacy Contact
Live Chat – 24/7

Fg8's Data Protection Features

End-to-End Encryption

All data transmissions are protected by 256-bit SSL. Your information cannot be intercepted in transit.

Restricted Access Controls

Only authorized staff can access specific data. All access is logged.

Regular Security Audits

Independent security experts regularly audit fg8's systems.

No Data Sales

Fg8 never sells or rents your data to third parties.

Data Deletion Option

After account closure, your data is deleted within the limits permitted by law.

GDPR Compliant

Fg8 handles all data in accordance with international GDPR guidelines.

About Privacy Frequently Asked Questions

Yes, mobile banking numbers or bank details are stored for transaction processing. However, this information is kept fully encrypted and can only be accessed by authorized personnel when necessary. Full card numbers and PINs are never stored.

Contact us at [email protected] or via live chat. Requests are typically processed within 30 days after identity verification. Note that some data may need to be retained for a set period due to legal obligations.

No. Your bet history, wins and losses, and gaming patterns are entirely private. They are used internally only for responsible gaming monitoring and legal reporting purposes. This information is never shared with any third party.

Every promotional email includes an 'Unsubscribe' link at the bottom — clicking it will remove you immediately. Alternatively, contact the fg8 support team and marketing emails will be stopped within 48 hours.
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Your Data Secured – Play with peace of mind

Your privacy is our top priority at fg8. Register securely and enjoy gaming on a platform you can trust.

18+ | Play Responsibly

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